Cancelation Policy

How can I cancel an order?

You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email airdinbor@outlook.com

 and we’ll help find an alternative solution.

I accidentally canceled my order, can I resume it?

If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email

airdinbor@outlook.com

 if you have any questions — we’re here to help.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?

If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at airdinbor@outlook.comand we’ll take a look!

I don’t see the option to self-cancel! How can I cancel my order?

If you’ve placed an order contains a gift card, please email airdinbor@outlook.com as soon as possible (including your # order number and cancel/change request) and we can help.